Trustpilot review removal

Trustpilot review removal that protects your business rating

Remove fake, defamatory and policy-violating reviews from Trustpilot. Most removals within 7 days, so you can protect your Trustpilot reputation and maintain customer trust.

  • No removal, no fee
  • 2000+ businesses helped
  • 100% confidential
  • Available 24/7

Our approach

How do we remove Trustpilot reviews?

RepRecover specialises in removing Trustpilot reviews that violate Trustpilot's Guidelines for Reviewers. Our team has extensive experience with Trustpilot's policies and maintains relationships with their compliance and moderation teams.

We understand that Trustpilot is one of the world's most influential review platforms, and negative reviews can significantly impact your business reputation and customer trust. Our proven process identifies policy violations, documents evidence comprehensively, and submits professional removal requests that meet Trustpilot's strict requirements.

  • Trustpilot guideline experts

    Deep expertise in Trustpilot's guidelines and review removal processes

  • Fake review detection

    Advanced methods to identify and prove reviews from non-customers

  • Direct relationships

    Direct relationships with Trustpilot's compliance and moderation teams

Which Trustpilot reviews can we remove?

  • Fake customer reviews

    Reviews from people who never purchased from or interacted with your business

  • Competitor reviews

    Reviews posted by competitors to damage your business reputation

  • Defamatory statements

    Reviews containing false, defamatory statements about your business or products

  • Spam and review attacks

    Spam reviews, duplicate submissions, or coordinated review attacks

  • Inappropriate content

    Reviews containing profanity, personal information, or inappropriate content

The process

How does Trustpilot review removal work?

  1. Step 1

    Review assessment

    We analyse Trustpilot reviews for guideline violations and removal eligibility.

  2. Step 2

    Evidence collection

    Our team gathers comprehensive evidence of policy violations and false statements.

  3. Step 3

    Professional submission

    We submit detailed removal requests to Trustpilot's compliance team.

  4. Step 4

    Monitoring and follow-up

    We track progress and follow up until the review is removed. Then you pay.

FAQ

Trustpilot review removal questions

Read all FAQs

Can you remove negative Trustpilot reviews?

We can remove Trustpilot reviews that violate Trustpilot's Guidelines for Reviewers, including fake reviews from non-customers, reviews containing defamatory statements, reviews from competitors, spam reviews, and reviews that violate Trustpilot's policies. Legitimate reviews from actual customers that don't violate policies typically cannot be removed.

How long does Trustpilot review removal take?

Most removals happen within 7 days. Some are removed within 24 hours, and complex cases requiring detailed documentation can take longer. We keep you updated throughout.

How do you decide which Trustpilot reviews can be removed?

We assess every review against Trustpilot's Guidelines for Reviewers before we start. We only take on reviews we believe can be removed, and you only pay for removals we deliver.

How much does Trustpilot review removal cost?

You pay per review successfully removed, with volume discounts for larger jobs. If we can't remove it, you don't pay. Send us your profile link for a free assessment and quote.

What types of Trustpilot reviews can be removed?

We can remove fake reviews from non-customers, reviews containing defamatory or false statements, reviews from competitors posing as customers, spam or duplicate reviews, reviews containing personal information, reviews that violate Trustpilot's conflict of interest policy, and reviews with inappropriate content or profanity.

Does Trustpilot notify reviewers when reviews are removed?

Trustpilot does not typically notify reviewers when their content is removed for policy violations. Our service is completely confidential, and we handle all communications with Trustpilot directly. Your business information and the removal request details remain private throughout the entire process.

Ready to remove harmful Trustpilot reviews?

Get a free assessment of your Trustpilot profile. Our experts will identify which reviews can be removed and provide a clear action plan to protect your rating.

Get a free review assessment